Terms & Conditions
GENERAL CONDITIONS OF CONTRACT
Information prior to the contractual process.
This website www.panoramicrental.com is the property of PANORAMIC TRADING AND INVESTMENT, SL with NIF B67106930 and fiscal address at CALLE DOCTOR TRUETA 26-28 PISO 2-1 08860, CASTELLDEFELS (BARCELONA).
The General Contracting Conditions regulate the distance selling relationship between PANORAMIC TRADING AND INVESTMENT, SL and the user or client, in accordance with the legal stipulations, especially Law 7/1998, of April 13, on General Conditions of Hiring, Law 3/2014, of March 27, which modifies the revised text of the General Law for the Defense of Consumers and Users, Organic Law 3/2018, of December 5, Protection of Personal Data and guarantee of digital rights, General Data Protection Regulation (EU) 2016/679, Law 7/1996, of January 15, on Retail Trade Regulation, and Law 34/2002 of July 11, on Information Services. Information Society and Electronic Commerce.
PANORAMIC TRADING AND INVESTMENT, SL reserves the right to make the modifications it deems appropriate, without prior notice, in the General Conditions. Said modifications may be made, through their websites, by any means admissible by law and will be mandatory during the time they are published on the web and until they are validly modified by subsequent ones. However, PANORAMIC TRADING AND INVESTMENT, SL reserves the right to apply, in certain cases, Particular Contract Conditions in preference to these General Conditions when it deems appropriate, announcing them in a timely manner.
The purpose of the website is: Sale and rent of various properties.
The duration of the contract will be linked to the delivery of the product without prejudice to the right of withdrawal.
As a user or client, you expressly declare that you know, understand and accept the conditions of use and these general contracting conditions. In the same way, you declare to be of legal age and have the legal capacity and to act necessary for access to the websites of PANORAMIC TRADING AND INVESTMENT, SL and contracting through them.
The European Commission provides an online dispute resolution platform that is available at the following link: http://ec.europa.eu/consumers/odr/
To purchase our products, you can go to the corresponding section of our website.
You can register as a user of the web to make the purchase online in the corresponding section on the web itself (Currently the registration of new users is not available. First you must contact our team to access our services). In accordance with the applicable and current regulations on data protection, PANORAMIC TRADING AND INVESTMENT, SL informs users that the personal data collected during the registration process and subsequent purchase will be incorporated into the treatment system owned by PANORAMIC TRADING AND INVESTMENT, SL, in order to process said actions by the user and manage subsequent actions derived from them.
Your data will be kept for the period strictly necessary to fulfill the purposes set forth above, except legal obligation of conservation.
We inform you that the legal basis for the processing of your data is the correct execution of the contract between the parties and the consent.
In accordance with the rights conferred by the current regulations on data protection, you may exercise the rights of access, rectification, limitation of treatment, deletion, portability and opposition to the treatment of your personal data, as well as the consent given for the treatment of the same, directing your request to the address mentioned above or to the email kirenia@panoramicrental.com. You can contact the competent Control Authority to present the claim you deem appropriate.
During the purchase process you must identify yourself with the username and password provided. These data will not be public. You are responsible for treating confidentially and responsibly the identity and password obtained in the registration as a client, and cannot transfer them to another. You can modify the registered information at any time, in your client area. In this same section you will have access to a history of your orders, this is only a consultation section, but its management is allowed, and the user can delete those records that he considers not necessary to view.
Once the purchase process is complete, the customer will receive a confirmation by email. It is essential that during the purchase process the user indicates a valid email. If you do not receive confirmation within 24 hours of completing the order, contact PANORAMIC TRADING AND INVESTMENT, SL at the customer service telephone number +34 657 112 327 or by email at kirenia@panoramicrental.com. All the contents of the web are in Spanish. The customer, upon receiving the product at the delivery address provided, will receive an invoice or copy of the order
All the contents of the web are in Spanish and English.
Prior to the provision of the service, the client will receive an email with the confirmation of the requested service/product. The client will receive the corresponding invoice.
OFFER AND VALIDITY
In the case of a product on sale, the offer price and its validity will always be indicated along with its essential characteristics.
In compliance with current regulations, PANORAMIC TRADING AND INVESTMENT, SL offers information on all items for sale, their characteristics and prices. However, PANORAMIC TRADING AND INVESTMENT, SL reserves the right to withdraw, replace or change the products offered through its website, by simply changing its content. In this way, the products offered at any time by the web will be governed by the General Contract Conditions in force in each case. Likewise, the company will have the power to stop offering, without prior notice and at any time, access to the aforementioned products.
ESSENTIAL CHARACTERISTICS OF THE PRODUCTS
In compliance with current regulations, PANORAMIC TRADING AND INVESTMENT, SL offers information on all its services, their characteristics and prices. However, PANORAMIC TRADING AND INVESTMENT, SL reserves the right to withdraw, replace or change the services offered through its website, by simply changing its content. In this way, the services offered at any time by the web will be governed by the General Contracting Conditions in force in each case. Likewise, the company will have the power to stop offering, without prior notice and at any time, access to the aforementioned services.
GUARANTEE
All the products/services offered on the website enjoy the commercial guarantee of their provider. PANORAMIC TRADING AND INVESTMENT, SL has an after-sales service, while the guarantee is in force, the client may execute it by contacting the establishment of PANORAMIC TRADING AND INVESTMENT, SL, the after-sales service, by email at kirenia@panoramic.com or at points established by the provider itself. In case of doubt, you can contact the customer service phone number +34 657 112 327 or by email kirenia@panoramicrental.com.
In the case of perishable products and you receive them in poor condition or expired, please contact kirenia@panoramicrental.com. It will be essential to follow the conservation instructions determined on the packaging itself, in addition to observing the expiration date, keeping the purchase receipt in any case.
PRICES
All products indicate the sale price in Euros (it may vary depending on the area in which said properties are located) and include Value Added Tax (VAT). If any other tax were applicable, it would be indicated as such (IGIC or IPSI).
DELIVERY AND TRANSPORTATION COSTS
PANORAMIC TRADING AND INVESTMENT, SL only makes shipments to the established place, charging the agreed amount for shipping costs within the previously agreed proposal. The distribution of products is made through the agreed company.
PAYMENT METHODS
The customer may pay the amount of his order by choosing any of the following ways. During the purchase process you must indicate your choice:
– Credit Card VISA / MASTERCARD
All operations that involve the transmission of personal or banking data are carried out using a secure environment, a server based on the standard security technology SSL (Secure Sockets Layer). All the information that you transmit to us travels encrypted through the network.
Likewise, your credit card data is entered directly on the bank’s website, at the Bank’s POS (Point of Sale Terminal) and is not entered or registered on any PANORAMIC TRADING AND INVESTMENT, SL server.
When paying with a VISA or MASTERCARD card, the following information will always be requested: the card number, the expiration date, and a Validation Code that matches the last three digits of the number printed in italics on the back of your VISA or MASTERCARD card. MASTERCARD, thus offering more guarantees regarding the security of the transaction.
This form of payment is valid only on the web.
When the amount of a purchase has been charged fraudulently or improperly using a payment card number, its holder may demand the immediate cancellation of the charge. In such a case, the corresponding debit and repayment entries in the accounts of the supplier and the holder will be made as soon as possible. advice and adaptation to the lssi-ce · documentation.
However, if the purchase had actually been made by the cardholder and the return requirement was not a consequence of having exercised the right of withdrawal or resolution and, therefore, would have unduly required the cancellation of the corresponding charge, it will remain obligated before PANORAMIC TRADING AND INVESTMENT, SL to compensate the damages caused as a consequence of said annulment.
– Bank Transfer
By selecting the bank transfer you will receive, together with the confirmation of your order, an e-mail with the bank details of PANORAMIC TRADING AND INVESTMENT, SL.
It is very important that when making the transfer you indicate the order number in the subject line, as well as your first and last name, and make the transfer within 3 days after the order confirmation date in order to validate it.
If you wish, you can send us the transfer receipt by e-mail kirenia@panoramicrental.com. But, in any case, the order will not be considered effective until our administration department has bank confirmation of the transfer.
Remind you that payment must be made in EUROS and that all eventual exchange and bank commissions are at your expense.
In the case of bank transfers made from outside Spain, it is very important that when ordering the transfer you always notify your bank to take charge of the commissions at origin, those bank commissions and expenses corresponding to your entity. If this is not the case, PANORAMIC TRADING AND INVESTMENT, SL could stop the shipment of your order because it does not receive the full amount of the same.
Possible exchange and bank commissions are borne by the client.
– Resident Payment
If you are already our client and it is not your first purchase, you can select this form of payment and PANORAMIC TRADING AND INVESTMENT, SL will charge you a bank charge to the account number that you have already provided us with for this purpose.
If you are not yet our client or it is your first purchase, and you want to use this payment method, please contact us by email: kirenia@panoramicrental.com or our customer service telephone number +34 657 112 327.
– Refund
If you wish, we can send you your order by cash on delivery, which you will pay upon receipt of the same at no cost to you, since PANORAMIC TRADING AND INVESTMENT, SL bears the costs derived from this form of payment.
– PayPal
It allows you to send payments on the Internet safely and comfortably. PayPal’s network builds on existing financial infrastructure of bank accounts and credit cards to create a global real-time payment solution. PayPal offers a service specially designed for those who are not satisfied with traditional payment mechanisms.
More information on PayPal: http://www.paypal.com.
– Bizum
It is a fast and simple service where you can send and receive money through the app of your bank. The money reaches our account immediately and safely. More information on Bizum: https://bizum.es/politica-de-privacidad/
EXECUTION OF THE ORDER
PANORAMIC TRADING AND INVESTMENT, SL undertakes to deliver the order within the maximum agreed time, starting on the day following the order.
The availability of the products offered by PANORAMIC TRADING AND INVESTMENT, SL may vary depending on customer demand. Despite the fact that PANORAMIC TRADING AND INVESTMENT, SL updates the stock periodically, the product requested by the client could be out of stock at that moment. In the event of non-execution due to unavailability, PANORAMIC TRADING AND INVESTMENT, SL will notify the client by email when it becomes aware of this situation. The period of this communication will not exceed in any case the maximum period of 30 days. PANORAMIC TRADING AND INVESTMENT, SL may give the double option of: supplying the client, without a price increase, a product with similar characteristics or of superior quality, or except for justified and demonstrable reasons by PANORAMIC TRADING AND INVESTMENT, SL within this same period to pay the sums paid for the canceled order.
RIGHT OF WITHDRAWAL
The buyer will have a period of fourteen calendar days to withdraw, from the day the customer receives the product, without any penalty and without indicating the reasons.
The exercise of the right of withdrawal must be made by means of notification by telephone to +34 657 112 327, by emailing kirenia@panoramicrental.com, sending your letter to our postal address CALLE DOCTOR TRUETA 26-28 PISO 2-1 08860, CASTELLDEFELS (BARCELONA), or through the withdrawal form.
According to the provisions of article 103 of Law 3/2014, of March 27, which modifies the consolidated text of the General Law for the Defense of consumers and Users, the supplies of services or goods made in accordance with the specifications of the consumer or clearly personalized, or that, by their nature, cannot be returned or can deteriorate or expire quickly, are exempt from withdrawal.
RETURN
PANORAMIC TRADING AND INVESTMENT, SL will be in charge of collecting the product.
The client must return or deliver the product directly to PANORAMIC TRADING AND INVESTMENT, SL, at the address CALLE DOCTOR TRUETA 26-28 PISO 2-1 08860, CASTELLDEFELS (BARCELONA), without undue delay, and in any case within a maximum period of time. fourteen calendar days from the date on which the right to withdraw from the contract is formalized. The term will be understood to have been met if the customer returns the product before the end of the term.
PANORAMIC TRADING AND INVESTMENT, SL will be responsible for the costs of the return.
The customer will be responsible for the costs of returning the product.
PAYMENT REFUND
The reimbursement of the amounts received by the client will be made using the same means of payment used by the client, as long as the contrary has not been provided.
PANORAMIC TRADING AND INVESTMENT, SL may withhold the refund until the product has been received, reason for withdrawal, or until the customer provides proof of return, depending on which condition is met first.
RETURN OF DEFECTIVE PRODUCT
In the event that the product is not in good condition and the causes attributable to it are not the result of the customer, the customer will have the right to return the product, informing PANORAMIC TRADING AND INVESTMENT, SL of the reason for return through any of the means provided in these contracting conditions, and at no cost to the client. This return due to defect or poor condition of the product will not be considered a right of withdrawal.
PANORAMIC TRADING AND INVESTMENT, SL undertakes to assume the cost of the return and to replace the product with a new one in accordance with the conditions accepted at the time of sale.
If the client wishes to file a claim, the establishment of PANORAMIC TRADING AND INVESTMENT, SL is located at CALLE DOCTOR TRUETA 26-28 PISO 2-1 08860, CASTELLDEFELS (BARCELONA) or by email at kirenia@panoramicrental.com.
JURISDICTION
Likewise, PANORAMIC TRADING AND INVESTMENT, SL reserves the right to present civil or criminal actions that it deems appropriate for the improper use of its website and contents or for breach of these conditions.
The relationship between the user and the provider will be governed by current regulations and applicable in Spanish territory. If any controversy arises, the parties may submit their conflicts to arbitration or go to the ordinary jurisdiction, complying with the rules on jurisdiction and competence in this regard. PANORAMIC TRADING AND INVESTMENT, SL is domiciled in BARCELONA, Spain.